Agency Banking
DTB Agency Banking service allows customers to do banking transactions from agent locations countrywide. DTB agents are appointed by DTB and licensed by Bank of Tanzania.
Target market - individual customers - mass market.
Real-time transaction processing
Physical receipt generation for every transaction done at the agent location
The service supports card and card-less transactions (except for cardless withdrawal)
Transaction limits are provided
Cash deposit
Cash withdrawal
Balance inquiry
Mini-statement
Below are the tariffs applicable to agency banking transactions.
Cash withdrawal
Amount in TSH
From
To
customer charges
agent commission
0
100,000
1000
600
100,001
300,000
1500
900
300,001
500,000
2000
1200
500,001
1,000,000
3000
1800
1,000,001
2,000,000
3500
2100
Cash deposit
Amount in TSH
From
To
customer charges
agent commission
0
250,000
0
300
250,001
500,000
0
500
500,001
1,000,000
0
750
1,000,001
2,000,000
0
1000
2,000,001
3,000,000
0
1500
3,000,001
5,000,000
0
2500
withdrawals
Amount in TSH
From
To
Fee
-
100,000
1,000
100,001
300,000
1,500
300,001
500,000
2,000
500,001
1,000,000
3,000
1,000,001
2,000,000
3,500
Other services:
Balance enquiry & mini statement
customer charges: free
agent commissions: nil
