How can we help you?
All DTB branches are closed on Sunday
DTB Tanzania is an equal opportunity employer. All job vacancies are announced regularly in various communication channels – social media, print press and official website under the careers tab. For the latest job openings, please visit the careers tab in the website.
Customer should visit nearest DTB and fill the mobile banking registration forms and hand over to bank officers.
Once the details are captured in the system, the customer shall be notified with One Time pin code through SMS.
Customer can use the mobile banking either by typing USSD code as 15077# or downloading the Mobile app.
Video link on how to get started in mobile banking
The prospect Wakala (Sole priopertors – both formal and informal, and limited companies need to visit any of the DTB Branches with the below documentations:
Sole Proprietor (Registered/ Non-Registered):
Completed Application Form
TIN Certificate
Owners’ ID-NIDA
Certificate of Registration - (Registered)
Business License Extract of Registrar-(Registered)
Passport size Photos
Partnership:
Completed Application Form
TIN Certificate
Directors’ ID-NIDA
Certificate of Registration
Business License
Partnership Resolution
Partnership deed and Directors’ Passport size Photos
Limited Company:
Completed Application Form,
TIN Certificate
Directors’ ID-NIDA
Certificate of Incorporation
Business License
Board Resolution
Directors’ Passport size Photos (1)
Memorandum/Memart
Annual Returns and UBOs Details
The bank has 29 branches in Tanzania
13 branches in Dar es Salaam
Dar es Salaam Main, Dar es Salaam CBD, DTB Centre, Magomeni, Masaki, Mbagala, Mbezi, Mbezi Chini, Mlimani , Morocco, Nyerere, Upanga, Uhuru.
16 regional branches
Arusha City, Arusha Main, Dodoma, Iringa, Kahama, Kijangwani, Mbeya, Morogoro, Moshi, Mtwara, Mwanza, Mwanza Main, Singida, Tanga, Tabora, Zanzibar.
You may open a bank account with DTB by visiting any of our branches with below requirements -:
Personal savings account
Valid NIDA ID / passport / driving license
1 passport size photograph
Introduction letter from employer
Valid residence / work permit for expatriates
Current account
In addition to the above requirements, the applicant will bring a valid business license, TIN certificate, certificate of incorporation and company memarts
Report immediately to the branch manager of your nearest DTB branch
Call toll-free 0800 110 110
Send us an e mail on customercare@diamondtrust.co.tz
Visit your nearest DTB branch
Call us through contact center toll-free number 0800 110 110
Send us e mail on customerservice@diamondtrust.co.tz
You may use Money Transfer Services (MTS) - Western Union MoneyGram which caters for personal and family maintenance transfers with a ceiling of USD 10,000
Or us Telegraphic Transfers (TT) for cross border business transfers
The call center works:
Monday to Friday from 8:30 am to 5:30 pm
Saturday from 9:30 am to 1:00 am
Below are the call center contacts-:
Call toll-free 0800 110 110
General line +255 222114888/90
DTKETZTZ
Click here to download.
Arusha City, Arusha Main, Dar es Salaam Main, Dar es Salaam CBD, Dodoma, DTB Centre, Iringa, Kahama, Kijangwani, Magomeni, Masaki, Mbagala, Mbeya, Mbezi, Mbezi Chini, Morocco, Morogoro, Moshi, Mtwara, Mwanza, Mwanza Main, Nyerere, Singida, Tabora, Tanga, Upanga, Zanzibar.
Day of the week | Opening | Closing |
---|---|---|
Monday - Friday | 08:30 am | 04:30pm |
Saturday | 09:30 am | 01:00 pm |
Mlimani and Uhuru branches
Day of the week | Opening | Closing |
---|---|---|
Monday - Friday | 10:00 am | 06:00 pm |
Saturday | 10:00 am | 01:30 pm |
Note: * All DTB branches will be closed on Sundays and public holidays
Yes. The bank has loans above TZS 700 Billion on our books. Details are given on the website.
Talk to the branch manager of your nearest DTB branch for guidance on the loan application process.